Frequently Asked Questions

Everything you need to know about your Tropeaka shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days. You will receive a tracking link via email once your order has shipped.

What is your return policy?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a compression-like feel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Klarna.

Are your materials sustainably sourced?

Tropeaka is committed to ethical fashion. We use a combination of organic cotton, recycled polyesters, and eco-friendly dyes. Our manufacturing partners are audited regularly to ensure fair labor practices.

Can I change or cancel my order after it's placed?

Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our support team within 1 hour of purchase, and we will do our best to assist you.